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iInformation
If you change or cancel your booking you will not get a refund or credit to use for a future stay. This policy will apply regardless of COVID-19, subject to any local consumer laws.
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This charge includes estimated amounts the travel service provider (i.e. hotel, car rental company) pays for their taxes, and/or taxes that we pay, to taxing authorities on your booking (including but not limited to sales, occupancy, and value added tax). This amount may also include any amounts charged to us for resort fees, cleaning fees, and other fees and/or a fee we, the hotel supplier and/or the site you booked on, retain as part of the compensation for our and/or their services, which varies based on factors such as location, the amount, and how you booked. For more details, please see the Terms and Conditions.
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Standard rate on our site. Provide by the property and based on your search, before all discount and points.
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This is a discount off the property's standard rate on our site, as provided by the property based on your search.
Saya menginap di Dave Apartment menggunakan layanan dari Travelio dan secara keseluruhan pengalamannya cukup jelas, terstruktur, dan relatif mudah diikuti, terutama untuk tamu yang baru pertama kali menggunakan sistem self check-in.
Proses pemesanan dilakukan melalui aplikasi Travelio. Informasi unit, fasilitas, serta ketentuan menginap dijelaskan dengan cukup lengkap di aplikasi. Setelah pemesanan dikonfirmasi, pihak Travelio menghubungi untuk proses administrasi lanjutan, termasuk konfirmasi data tamu dan informasi terkait deposit.
Kunci unit dan akses apartemen (seperti kartu lift atau akses gedung) disediakan sesuai dengan arahan dari Travelio.
Unit apartemen berada dalam kondisi bersih dan sesuai dengan deskripsi di aplikasi. Fasilitas dasar seperti tempat tidur, kamar mandi, AC, dan peralatan standar berfungsi dengan baik. Tata ruang unit cukup nyaman untuk ditinggali, baik untuk menginap singkat maupun beberapa hari. Lingkungan apartemen juga relatif aman dan tertib.
Untuk komunikasi, customer service Travelio cukup responsif ketika dihubungi, baik untuk pertanyaan sebelum check-in maupun klarifikasi selama proses menginap. Meskipun tidak selalu instan, respons yang diberikan cukup membantu dan solutif.
Secara keseluruhan, pengalaman menginap di Dave Apartment melalui Travelio tergolong praktis dan sesuai ekspektasi.